Help Center
Everything You Need to Know About KKTurnings
We stock a varied and fascinating collection of artwork for you to enjoy, but realize that questions may come up at points during your browsing and purchasing experience. To make life easier for our clients, we’ve compiled a selection of commonly asked questions. We want to ensure your browsing experience is easy and help facilitate your connection with fantastic art.
For care of all kitchen utensils, hand wash only in warm soapy water. Never wash in dishwasher.
For care of bowls and other wood lathe-turned items, a simple dry dusting is best. Products are finished with a friction wax that seals natural wood oils. Harsh chemicals or other household cleaners could dull or damage finish.
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All items are food safe and designed for use. Should problems arise, please contact us for help.
Care Instructions for Most of Our Products
Where do the exotic woods come from?
The wood blanks I use to turn each product come from all over the world. Africa, South America, Central America, and the United States are all locations where you can find the trees this wood comes from.
Do you ship internationally?
Yes, we do ship internationally. All shipping is at a flat rate, including international shipping. Please see shipping rates on any product or on our cart page for help. Cart page is linked here.
What is your return policy?
Returns are accepted at the buyers shipping expense after approval from shop owner. Please contact KKTurnings for approval within the first 30 days of purchase for returns.
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KKTurnings does not refund for any product but will be happy to exchange for product currently listed on the website.
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Are there refills available for the turned pens?
The answer is yes. In the webshop are items to order refills. They come in packs of five and ink color is black. You can choose the style according to the pen you purchased.
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There are refills for twist pens as well as fountain pens. If you need help. please reach out to us.
How do I change the refill in my lathe turned pen?
Simply pull the clip or top half of the pen from the bottom half. Pens are turned with a brass tubing to allow the pen mechanics to function properly. It fits snuggly, so pull firmly. Then simply unscrew the ink cartridge and replace. Finally slide the clip or top half of the pen back over the twist mechanism.
Should you happen to have additional questions not answered above . . .
Please reach out to KKTurnings. We will be happy to help in any way that we can and as fast as we can. Our goal is your satisfaction on all ways. The contact page is linked here.